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IS'97 Learning Units
 2892
 
Learning Unit 23: IS Theory - IT and Organizational Systems - Systems, Role of Management, Users, Designers (Level 2)
Presentation Goals Learning Unit Objectives Body of Knowledge
to discuss a systems based role for management, users and designers  identify the generic responsibilities of users, designers and management in terms described in the Churchman "trinity"; discuss in systems terms detailed obligations of each in order to ensure quality; relate these observations to the quality improvement models for organizational development; identify the IS function in these terms (LO-0214) 2 3.1.1 General systems theory
 
  2896
 
Learning Unit 24: IS Theory - IT and Organizational Systems - Systems, Work-Flow, Organizational Systems (Level 2)
Presentation Goals Learning Unit Objectives Body of Knowledge
to explain physical systems and work flow and how information systems relate to organizational systems  explain the relation of database modeling to organizational physical activity (LO-0018) 1 1.6.1 DBMS: features, functions, architecture 

1 1.6.5 Data definition languages 

1 1.6.6.3 Application and user interfaces (DML, query, QBE, SQL) 

1 1.6.7 Intelligent query processors and query organization 

1 1.6.8 Distributed databases 

1 2.2.10 Strategic use of IS: e.g., competitive advantage and IS, process re-engineer... 

1 3.3.1 Organizational and software process modeling 

1 3.3.3 Data oriented methodologies 

1 3.3.4 Process oriented methodologies 

1 3.9.1 Design: logical, physical
 
2901
 
Learning Unit 25: IS Theory - IT and Organizational Systems - Models, Organizational Relationship to IS (Level 2)
Presentation Goals Learning Unit Objectives Body of Knowledge
to present other organizational models and their relevance to IS  describe the role of information technology (IT) and the roles of people using, designing and managing IT in organizations (LO-0013) 

discuss how general systems theory is applicable to the analysis and development of an information system (LO-0034)

 2 2.1.5 Effect of IS on organizational structure; IS and continuous improvement 

2 2.1.7 Organizational issues pertaining to use of software systems in organizations 

1 2.2.1 IS planning 

2 2.2.10 Strategic use of IS: e.g., competitive advantage and IS, process re-engineer... 

2 2.3.1 Measurement and modeling 

2 2.4.4 Teamwork, leadership and empowerment 

2 2.9.6 IS industry: manufacturers, OEMs, system integrators, software developers 

2 2.10.8 Principle centered leadership 

2 3.1.4 System components and relationships 

2 3.1.5 Systems control: standards, control theory, feedback, loops, measurement... 

2 3.8.1 Problem opportunity identification: e.g., service requests, from planning...
 
  2905
 
Learning Unit 26: IS Theory - IS Planning - IS Planning (Level 2)
Presentation Goals Learning Unit Objectives Body of Knowledge
to discuss the relationship of IS planning to organizational planning  explain IS planning goals and processes (LO-0053) 

explain the importance of corporate and strategic planning and of aligning the project to the information systems plan (LO-0126)

 2 2.1.4 Role of IS within the enterprise: strategic, tactical and operations 

2 2.2.1 IS planning 

2 2.2.4 IS functional structures -- internal vs outsourcing 

2 2.2.5 Determining goals and objectives of the IS organization 

2 2.4.1 Job design theory 

2 3.5.2 Planning the IS architecture 

3 3.8.2 Relating the application to the enterprise model 

3 3.10.7 Software project management: scoping, scheduling, configuration manage...
 
2909
 
Learning Unit 27: IS Theory - IT and Organizational Systems - IS Types (Level 2)
Presentation Goals Learning Unit Objectives Body of Knowledge
to demonstrate specific classes of application systems including TPS and DSS  describe the classifications of information systems, e.g., TPS, DSS, ESS, WFS (LO-0012) 

explain relevant organizational IS: TPS, DSS, EIS, ES, Work Flow Systems (LO-0040)

 2 3.12.1 Transaction processing systems 

2 3.12.2 Management information systems 

2 3.12.3 Group support systems 

1 3.12.6 Office systems 

1 3.12.8 Work-flow systems
 
  2913
 
Learning Unit 28: Systems Development - Systems Analysis and Design - IS Development Standards (Level 2)
Presentation Goals Learning Unit Objectives Body of Knowledge
to discuss and examine the process, standards and policies for development of information systems: development methodologies, life cycle, workflow, OOA, prototyping, spiral, end-user and other approaches  discuss and explain the concept of an IS development methodology; explain lifecycle, workflow, OOA, prototyping, risk-based models, spiral and other restricting models; show how this can be proactively furnished (LO-0192) 2 3.5.5 Planning for IS security, privacy and control 

2 3.6.2 Risk management principles 

2 3.9.2 Design methodologies: e.g., real time, object oriented, structured 
 
  2920
 
Learning Unit 29: IS Deployment/Management - Management of the IS Function - IS Implementation, Outsourcing (Level 2)
Presentation Goals Learning Unit Objectives Body of Knowledge
to discuss outsourcing and alternate implementations of the IS function  explain the advantages and disadvantages of outsourcing some or most of the IS function; state IS personnel requirements with and without outsourcing (LO-0180) 2 2.2.2 Control of the IS function: e.g., EDP auditing, outsourcing 

2 2.2.8 IS as a service function: performance evaluation -- external/internal, market... 
 
2925
 
Learning Unit 30: IS Deployment/Management - Management of the IS Function - Personal, Performance Evaluation (Level 1)
Presentation Goals Learning Unit Objectives Body of Knowledge
to discuss performance evaluation consistent with quality management and continuous improvement  describe, explain and apply the responsibilities of the project leader; manage a small systems development project (LO-0151) 

discuss, explain and implement a methodology for tracking customer satisfaction within all phases of the life cycle (LO-0152) 

explain methodologies to facilitate measurements to achievement of ISO 9000, Baldridge, National Performance Review and other quality standards (LO-0179)

 3 2.2.10 Strategic use of IS: e.g., competitive advantage and IS, process re-engineer... 

3 2.3.4 Decision models and IS: optimizing, satisficing 

3 2.3.5 Group decision process 
 
  2931
 
Learning Unit 31: IS Theory - IT and Organizational Systems - IS Society and Ethics (Level 2)
Presentation Goals Learning Unit Objectives Body of Knowledge
to introduce the societal implications of IS and related ethical issues 

to introduce and explore ethical concepts and issues relating to personal and professional behavior 

to introduce, compare and contrast ethical models and approaches 

to explore ethical and social analysis skills 

to consider the nature and existence of power

 discuss and explain ethics and principled behavior and the concept of ethical practice in IS (LO-0045) 

discuss ethical major ethical models and discuss the reasons for being ethical 

explain the use of professional codes of ethics; explain the burden of professionalism resulting from trust associated with computing knowledge and skills 

discuss and explain the basis and nature of questionable ethical approaches 

discuss and explain the ethical and social analysis of IS development 

discuss and explain the issues of power and its social impact in the development life cycle

 2 2.8.6 Ethics: Personal and professional responsibility 

2 2.8.7 Risks, losses and liability in computing applications 

2 2.10.6 Proactive attitude and approach